Shipping policy

Shipping Policy

Effective Date: September 11, 2026

Thank you for shopping with us. We are committed to processing and delivering your orders safely and on time.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive your shipping information once your order has been dispatched.

Shipping & Delivery

  • We ship orders to the destinations available at checkout.
  • Estimated delivery times may vary depending on your location, shipping method, customs, and other circumstances beyond our control.
  • Delivery dates are estimates and are not guaranteed.
  • Delays caused by customs, weather, carrier issues, or other unforeseen circumstances may occur.

Shipping Charges

Shipping costs are calculated based on the delivery destination, package size/weight, and selected shipping method. Any applicable shipping charges will be shown at checkout before you complete your purchase.

Tracking

Where tracking is available, customers will receive tracking information after their order has been shipped. Please allow some time for the tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order. If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee that the address can be changed after an order has been shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us promptly so we can assist you with the issue and, where applicable, work with the shipping carrier to investigate.

International Orders

International orders may be subject to customs duties, taxes, or other import charges. These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: infobridala383@gmail.com
Phone: +49 17648774921

We appreciate your business and thank you for choosing our store.